https://whistleblowing-software.pages.dev/tags/case-management/Recent content in Case-Management on Whistleblowing SoftwareHugoen-usSun, 15 Mar 2026 00:00:00 +0000https://whistleblowing-software.pages.dev/posts/whistleblowing-platform-7-components-and-data-flow/Wed, 16 Jul 2025 00:00:00 +0000https://whistleblowing-software.pages.dev/posts/whistleblowing-platform-7-components-and-data-flow/<p>A whistleblowing platform is built from seven cooperating components: an intake layer that accepts reports over web, Tor, hotline, voice, and mobile channels; a triage and routing engine that classifies and assigns each case; a case management subsystem that owns the investigation lifecycle; an investigator workspace where authorised staff decrypt evidence and write findings; a two-way messaging channel that lets the platform talk back to anonymous reporters via a 16-digit receipt; an audit trail and reporting subsystem that records every action; and an admin and configuration plane that controls retention, encryption, and access policies. The reference architecture used here is grounded in publicly available application-security documentation from mature open-source whistleblowing software (verified April 2026) and the four lifecycle stages defined in <a href="https://www.iso.org/standard/65035.html">ISO 37002:2021</a>. The data flow is intake into encrypted submission storage, then routing to a recipient or audit committee, then case work over the receipt channel, then closure with a structured outcome and an audit trail that survives the reporting record after retention deletion.</p>